Returns & Exchanges

At Manukora, we stand by the exceptional quality of our Mānuka honey and want you to be completely satisfied with your purchase. If your order does not meet your expectations, we offer a 30-day satisfaction guarantee for all our food products.

Return Process

• 1.
  Initiate Your Request

  Contact our honey experts via our support portal or email with your order number and the specific reason for your return.

• 2.
  Verification and Approval

  Our team will review your request to ensure it falls within our 30-day quality guarantee and provide you with a return authorization if applicable.

• 3.
  Package Your Items

  Safely secure the honey jars in their original packaging to prevent breakage during transit and attach the provided shipping label.

• 4.
  Receive Refund or Replacement

  Once we receive and inspect the returned items, we will issue a full refund to your original payment method or dispatch a fresh replacement jar.